LoveMyName - Delivery
How much does delivery cost ?
Standard UK delivery is £3.95 (exc VAT) or £4.75 (inc VAT) for orders under £50.00, orders over £50.00 are delivered for free !!
Please note if your basket contains any products that are subject to VAT we have to charge VAT on the postage, if your basket only contains zero rated VAT items i.e. books or children's clothing no VAT is chargeable on postage.
Do you deliver abroad ?
Sorry but no, at this current time we only deliver to addresses in the United Kingdom
How long will it take to make my personalised book or gift ?
All of our beautiful personalised books and gifts are made to order.
It can take 2 to 3 working days to print a book and up to 7 working days to make your gift, dependent on the type of gift, but we will try and make sure it is done as quickly as possible.
Please allow extra time at Christmas, please note we only guarantee to deliver orders for Christmas if the order is placed by the 10th December.
When will my personalised book or gift be delivered ?
Once your beautiful personalised book or gift has been completed it is wrapped carefully and then popped in the post.
The post people at Royal Mail are great but it might take them 2 to 3 working days to deliver your book or gift to you or your lucky recipient here in the United Kingdom.
What if my personalised book or gift does not arrive ?
All our beautiful books and gifts are made to order so with production and delivery times it can take up to 6 working days for your book order to be delivered in the United Kingdom, or up to 10 working days for your gift order, dependent on the type of gift.
If your personalised book has not arrived within 7 working days here in the United Kingdom, then please contact our customer services department and we will track your order and tell you where it is, please allow 11 working days for your personalised gift to arrive before contacting us.
All our beautiful books and gifts are sent by Royal Mail Tracked so we know where they are!
You can call us on 01943 672024 or email or write to us here